2 matches
Software support engineer for warehouse management systems (WMS/WES/WCS) troubleshooting customer issues remotely and on-site. Part of a customer service desk team working with conveyor and robotics automation systems. Uses Linux, Windows servers, networking, and cloud services knowledge.
Software Support Engineer
About the Role:
As a Software Support Engineer, you'll provide software support for customers with complex conveyor and robotics systems driven by our in-house and third-party software providers. As a member of our Customer Service team, you'll use your WMS/WES/WCS troubleshooting skills to answer support calls, identify software and network issues, perform root cause analysis, and develop resolution plans while building lasting customer relationships.
In This Role, You Will:
We're Excited About You Because:
This job description is not exhaustive. Other duties may be assigned as needed, and responsibilities may evolve to support the business and employee experience.
About Us:
Conveyor may be in our name, but it's only part of what we do. Founded in 1982, DCS provides customized material handling, warehouse operations, and conveyor design solutions for major clients across multiple industries. We don't sell ready-made systems. We build relationships that allow us to create custom solutions together through teamwork, collaboration, and shared ideas.
DCS is committed to creating an extraordinary employee experience. We work hard to hire and develop great people, build relationships, and offer programs and benefits that support our team, from flexible PTO and community outreach to a casual, collaborative work environment.
More Reasons to Join Our Team:
Individuals seeking employment at Designed Conveyor Systems are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition when applying, testing, or interviewing for a position. Please let us know if you need accommodation.
