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Altarum

Service Desk Analyst

today
Altarum · Novi, MI
$61k–73kHybridFull-timeWindows 11 · macOS
Altarum

Service Desk Analyst

Altarum · 🇺🇸 Novi, MI · posted today
ApplyFull posting

Extracted from the posting

Base
$60,861 – $73,445
Remote
Hybrid, Novi MI; core hours Eastern Time
On-call
On call for emergency issues during off-hours
Visa
No sponsorship; must be US work-eligible
Stack
Windows 11, macOS, Microsoft 365, Intune

TL;DR

Tier 1/2 IT service desk role supporting Windows PCs, MacBooks, mobile devices, and printers in a mixed Windows and macOS environment. Manages devices through Intune and Entra ID, including FileVault, BitLocker, and Apple Business Manager enrollment, and delivers Microsoft 365 training. Based in the Novi, MI office with on-site and remote support duties.

About Altarum →

The full posting

At Altarum, we’re driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. We partner with federal and state agencies to design and deliver solutions that make a real, measurable difference. 

About the Role

    What You'll Do

      What You'll Bring

        Preferred Qualifications

          Why Join Our Team?

            Where You'll Work

              Work Eligibility & Requirements

                Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system.  We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results.  We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.  

                Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.

                Compensation: USD 29.26 – 35.31 per hour wage