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Software Engineer on the voice AI platform team, working on the real-time pipeline of speech-to-text, LLM orchestration, and text-to-speech. Tasks include latency targets (P90 under 2 seconds), model evals, OTel/Braintrust instrumentation, and vendor integrations with Anthropic, Azure OpenAI, and Deepgram. Requires 2-5 years of experience.
Mia is the AI communication platform for car dealerships. We answer and act on every inbound call, text and web lead so dealers stop losing service appointments and sales to voicemail. Franchise dealers and some of the largest dealer groups in the country run on Mia.
We're hiring a Software Engineer (AI/ML) to work on our voice AI platform, the real-time pipeline of speech-to-text, LLM reasoning, and text-to-speech that powers every call. You'll work on latency, model quality, cost, and reliability across the full AI stack, and help shape which models and vendors we bet on. This is a deep, focused role on a small core product team, with direct mentorship from our AI lead.
At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.
Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.
Mia is an EVerify employer.
