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SOC Team Lead who is operational owner of the Security Operations Center during their shift in a 24x7 follow-the-sun managed security service. The role manages the alert and case queue, performs quality review, oversees agentic triage with human-in-the-loop validation, and coaches Tier 1 and Tier 2 analysts. Technologies named include SIEM (Elastic Security, Palo Alto Cortex XSIAM), EDR/XDR, and SOAR.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The SOC Team Lead is the operational owner of the Security Operations Center during their shift and a key leadership layer in AHEAD’s modern, AI-enabled Managed Security Services. In a 24x7 follow-the-sun model, the Team Lead provides real-time accountability for service quality, ensures every client environment is covered, and serves as the primary quality and escalation checkpoint for the analysts on shift.
This role blends hands-on security expertise with people leadership. The Team Lead manages the queue and analyst workload, oversees agentic triage and human-in-the-loop validation, coaches Tier 1 and Tier 2 analysts, and coordinates response during active incidents. They are accountable for high-fidelity, defensible outcomes — not alert volume — and for meeting service-level commitments across a multi-tenant client base.
The ideal candidate is an experienced analyst ready to lead: someone who can make sound decisions quickly, maintain calm and clear communication during incidents, uphold quality standards, and develop the people around them. They set the tone for a resilient, quality-focused, continuously improving team.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits
https://www.aheadbenefits.com/
for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the
Candidate Privacy Notice
or contact us at
.
You may opt-out of the review or analysis of your application and resume by AI tools by using the
General Application
. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
Compensation: USD 110,000 – 140,000 per year salary
