Tech Systems Specialist handling escalated desktop, identity and connectivity issues across corporate offices and plant locations. Manages laptop lifecycle, Intune/Autopilot deployments, access changes, and reviews work completed by external support partners. Requires approximately 3-5 years of desktop or endpoint support experience; compensation is $65K - $80K.
ABOUT US
Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.
At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.
We are looking for an experienced IT professional who can handle technical issues beyond standard help desk support. This position will work across corporate offices and plant locations, taking ownership of complex user issues, endpoint operations, access management, and technology deployments.
The right person will be comfortable working independently, digging into difficult technical problems, and partnering with infrastructure and security teams when issues require deeper investigation. This role will also help ensure work completed by external support partners meets internal service and documentation standards.
Experience in any of the following areas would be beneficial:
Someone successful in this position takes ownership instead of simply passing tickets along. They can troubleshoot difficult problems, know when an issue needs to be escalated, keep endpoint and asset operations organized, and communicate clearly with employees, vendors, and other technical teams
Compensation: $65K - $80K