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EDI Analyst I role supporting Prompt's EDI/ERA department for rehab therapy businesses. The analyst handles 837/835 client support via chat and email, resolves clearinghouse rejections, and runs ERA/EDI enrollment for clients. Required knowledge includes X12 formats 837P, 837I, 835, 276, and 277; Zendesk experience is nice-to-have.
Job Title: EDI Analyst I
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the physical therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an EDI Analyst I to help contribute to the continued growth of our EDI/ERA Department.
This role is an unprecedented opportunity to have an immense impact in our industry leading EDI/ERA Department that ranks 40 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.
We’re doing something special here and this role will be critical in taking Prompt to the next level.
Why work for Prompt?
The Role:
Our expectation of this role is that you become a major contributor in assisting our clients, often directly engaging with business owners, via our chat/email support channel for all things 837/835 related. This role demands the ability to work independently, leveraging creative solutions to meet our clients' unique needs
Key Responsibilities:
Minimum Requirements:
Preferred (Nice-to-have) Qualifications:
Perks - What you can expect:
Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don't hesitate to inquire with our team.
Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Prompt Therapy Solutions, Inc is an E-Verify Employer.
Compensation: $60K - $70K
