Relativity SME

Employment Type: Full-Time, Experienced

Department: eDiscovery

CGS is seeking a Relativity SME to join our team, you will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

- Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists

- Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters

- Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation

- Work directly with Relativity’s staff as needed to resolve software-specific issues

- Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division

- Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest

- As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity

- Perform Relativity demos, conduct training, and create user documentation for various workflows

Qualifications:

- At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience.