Minimum Qualifications

• 2+ years in an IT Administrator, IT Support, or Systems Administrator role.
• Hands-on experience with an MDM tool (Kandji, Intune, Jamf, or similar).
• Working knowledge of an SSO/IdP platform (Okta or similar) — user/group management, app integrations, basic policy configuration.
• Experience administering Google Workspace and/or Microsoft Entra ID.
• Comfortable supporting both macOS and Windows environments.
• Basic networking knowledge — VLANs, Wi-Fi troubleshooting, DHCP/DNS fundamentals.
• Strong written and verbal communication skills for supporting non-technical employees.

Preferred Qualifications

• Experience standing up or scaling IT processes at a company growing from ~50 to ~150+ employees.
• Direct experience with Ubiquiti/UniFi network equipment.
• Exposure to security fundamentals (MFA, conditional access, endpoint compliance) with interest in growing into security-adjacent work.
• Scripting ability (Python, Bash, or PowerShell) to automate provisioning, deprovisioning, or reporting.
• Experience supporting engineering-heavy environments (e.g., CAD workstations, lab or hardware equipment) alongside standard corporate IT.
• Experience building internal documentation that's actually used, not just written once and abandoned.

Additional Requirements

• Availability to provide occasional support outside standard business hours for urgent issues (e.g., account lockouts, outages).
• Comfortable being the sole day-to-day IT resource, with escalation support from the Security Engineer for security-specific issues.
• Based in or willing to work from our San Leandro, CA office for hands-on device provisioning and hardware support.
• Occasional travel to other Fuse locations.
• Ability to lift/set up computer hardware (laptops, monitors, desktop towers) as part of onboarding and desk setups.

Benefits

• Medical, dental, and vision coverage.
• Relocation assistance for roles that require it.
• Flexible time off. Take what you need, no accrual tracking.
• 2 weeks of paid time off built into the end of each year (subject to team and business needs).
• Supportive leave of absence policies.
• Paid leave for new parents.

ITAR Requirements

To conform to U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity

Fuse is an Equal Opportunity Employer; employment with Fuse is governed on the basis of merit, competence, and qualifications and will not be influenced by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, ancestry, immigration status, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.