Designs and implements internal and external AI systems that power how Retell hires, sells, operates, and scales. Responsibilities include production AI workflows, automations, and agent systems, plus security and compliance automation, CRM integrations, and GTM pipelines using LLMs (OpenAI, Gemini, Claude), Salesforce, HubSpot, Zapier, n8n, and Make. Works across product, engineering, GTM, and operations.
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI βworkersβ that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.
We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.
Let's build the future together.
Recent recognition:
Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!
Founders Initiatives is a cross-functional team that works directly with Retell's founders on the company's highest-priority opportunities and challenges. Team members are expected to operate across functions, build from first principles, and help scale the business in whatever way creates the most impact.
This is not a narrowly scoped role, it is a high-ownership builder position where you will work across product, engineering, GTM, operations, and AI systems to design and ship core company infrastructure.
We are hiring a Founders Initiatives, Technical Ex-Founders to design and implement internal and external AI systems that power how Retell hires, sells, operates, and scales.
You will be responsible for building production-grade AI workflows, automations, and agent systems that directly impact company operations and customer experience.
This role sits at the intersection of applied AI, full-stack engineering, and startup operations.
Our compensation ranges reflect different scopes of responsibility and cash/equity options. Your offer will depend on the skills and impact you demonstrate during interviews, the scope of the role, and your preferred cash/equity balance.
Annual base salary ranges:
Compensation: $180K - $300K