IT Systems Engineer role at Lightning AI, based onsite in the New York City office, working closely with the IT Manager. Responsibilities include supporting Windows and macOS devices, administering business apps (Google Workspace, Slack, JumpCloud), managing user access and SSO/MFA, and handling onboarding and offboarding. The role also includes contributing to automation and process improvements.
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systemsโdesigned to take ideas from research to production with less friction.
Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.
We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
Lightning AI is looking for an IT Systems Engineer to support our employees and help maintain and improve our internal IT systems. This hands-on role combines technical support, systems administration, device management and opportunities to contribute to automation and process improvements.
Youโll work closely with the IT Manager to keep our day-to-day IT operations running smoothly. Your responsibilities will include supporting Windows and macOS devices, administering business applications, managing user access and helping employees resolve technical issues.
Youโll also contribute to IT projects, including improvements to onboarding, offboarding and account provisioning. You donโt need to have designed these systems yourself, but you should be comfortable administering them, troubleshooting problems and learning how to improve them.
This role suits someone with practical IT support and systems administration experience who wants to develop their engineering skills within a growing team.
This position is based onsite at our New York City office.
We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.
The anticipated annual base salary range for this role is:
$90,000
โ
$104,000 USD
We offer a comprehensive and competitive benefits package designed to support our employeesโ health, well-being, and long-term success:
Benefits may vary by location, team, and role.
At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.