The ideal candidate is a curious, detail-oriented problem solver with genuine interest in (or hands-on experience with) payments and fintech systems - someone who thrives on the nuance of subscription billing, payment reconciliation, and the trust that comes with handling money correctly. You don't wait for direction - you seek it out when you need it and take ownership of outcomes.

Note: Practice Better is a remote-first company with team members across North America. This particular role is currently open to Canadian-based candidates only, and candidates must be legally entitled to work for any employer in Canada. Practice Better is unable to support sponsorship for work permits or visas at this time.

What You’ll Be Doing

• Design, build, and scale our payment processor integrations and payments infrastructure - including retries and reconciliation for our products and services
• Help establish architecture, patterns, and best practices for our payments systems
• Build new user-facing features end-to-end, from database models to APIs to UI components
• Leverage agentic AI development tools to accelerate development velocity while ensuring code quality, security, and architectural integrity - especially critical given the sensitivity of payment data
• Investigate payment fraud and disputed-charge incidents, providing input to Legal and Support as needed, and help resolve billing-related customer issues (failed payments, invoicing questions)
• Improve reliability, monitoring, and alerting for payment-critical systems so we can catch and respond to issues before they impact revenue or customers
• Lead incident response - triaging issues in real time, driving them to resolution, and communicating status to stakeholders when something breaks
• Help ensure our payments systems meet PCI-DSS and other relevant compliance standards, working closely with our Information Security & Compliance team
• Work collaboratively with Product, Design, and Finance to translate business requirements into shipped features
• Continuously explore and adopt emerging AI-powered development workflows to improve team productivity

What You Bring

• 8+ years of relevant experience in full-stack development in a SaaS B2B, customer-focused environment, with meaningful hands-on experience in payments, billing, or fintech systems
• Direct experience integrating with a payment processor (Stripe strongly preferred) and building embedded payment experiences.
• Working knowledge of payment processing fundamentals: PCI compliance, chargebacks and disputes, reconciliation, and fraud/risk basics
• Demonstrated experience using AI-assisted coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent) in your daily development workflow - this is not optional
• Ability to effectively prompt, guide, and critically evaluate AI-generated code to ensure it meets production standards, particularly for systems handling financial data
• Fully capable of taking on substantial features from concept to shipping as a sole engineer
• Strong communication and collaboration skills, with a bias for clarity and action
• Our tools & tech stack:
  .NET, AngularJS/jQuery, Angular, and TypeScript - in-depth .NET / C# skills are a must-have for this position. Angular is preferred but React will also be accepted. Stripe (or an equivalent payment processor / billing platform) MongoDB, S3, SQS, Lambda - AWS Slack Claude Code
• Analytical, curious, and adaptable - you seek solutions, not perfection
• Comfortable operating in a fast-moving, growth-stage environment

Bonus Points

• Prior experience at a fintech company or on a dedicated payments/billing team at a SaaS company
• Experience with multi-currency support, sales tax/VAT compliance (e.g., Stripe Tax, Avalara), or international payments
• You care deeply about writing clean, efficient, and maintainable code and understand the value of writing tests and documenting to describe and validate your work
• You're excited to grow your technical skills and deepen your understanding of scalable, secure systems in the Health & Wellness industry

Compensation & Pay Transparency

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.

Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Salary Range (Canada): $150,000 - $180,000 CAD

We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.

The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.

What We Offer

Comprehensive Benefits

We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.

Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.

Wellness and Growth

• Unlimited vacation, built on trust, clear expectations, and real support for taking time off
• Company RRSP program with employer-matched contributions
• Comprehensive health and dental benefits from day 1
• $750 annual Health & Wellness Allowance
• $1,000 annual Learning & Development Allowance to support your growth
• $500 annual Home Office Allowance to set up a productive remote workspace
• Sprout Family: personalized support for family-building and fertility journeys
• Inkblot: confidential, digital mental health support from licensed professionals
• Company-wide holiday closure in December
• Regular virtual company-wide events, lunches, and team socials to stay connected

Thriving at Practice Better

At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.

We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.

Our Commitment to Diversity, Equity & Belonging

We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.

If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.

We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.

Ready to Apply?

If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.

Apply Now → https://practicebetter.io/careers

Vacancy Status: This posting is for an existing vacancy

Official Recruitment Notice & AI at Practice Better

All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.io.

Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at [email protected] to verify its legitimacy.

AI in Recruitment at Practice Better
We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.

What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.

We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.

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