What Success Looks Like:

• You help pilots become must-have deployments by creating clear, measurable customer value.
• You build trust with customers, engineering, GTM, and founding team by creating clarity and driving outcomes.
• You turn customer-specific learning into reusable product and delivery patterns.

Who We’re Looking For:

• 6–8+ years of experience in a high-ownership, customer-facing role such as consulting, forward-deployed product, enterprise software implementation, solutions, technical delivery, product management, or business operations.
• A track record of running complex client-facing work under ambiguity, including scoping problems, aligning stakeholders, managing tradeoffs, and driving to a concrete outcome.
• Strong commercial judgment. You understand that customer success, expansion, renewal, and product direction are connected.
• Strong technical fluency. You should be comfortable reasoning through data, integrations, AI workflows, implementation constraints, and tradeoffs with engineers.
• Clear product judgment. Direct PM experience is not required, but you should be able to define MVP scope, write clear requirements, make prioritization tradeoffs, and distinguish customer-specific requests from reusable product patterns.
• Excellent communication with executives, operators, engineers, and data teams. You can push back without becoming defensive or overly accommodating.
• Evidence that you can operate in a very early-stage startup environment: low structure, high ambiguity, fast context switching, and no perfect playbook.
• Real curiosity about AI. You actively experiment with AI tools and can think critically about where they work, where they fail, and what it takes to make them reliable in production.
• Exposure to energy, oil and gas, heavy industry, applied AI/ML, or LLM-based products is a strong plus.

What We Offer:

Bolo AI is a technology startup headquartered in Palo Alto, backed by True Ventures, Benchstrength, Accomplice, J Ventures, and Beat Ventures. We offer competitive compensation, generous PTO, flexible working hours, an office in Palo Alto for in-person collaboration, and the following:

• Competitive Compensation: A strong base salary
• Ownership & Impact: Equity options so you can share in our success as we grow and shape the future together.
• Hybrid Work Environment: Enjoy a flexible hybrid schedule—collaborate in person and work from home.
• Growth & Opportunity: Join us at a pivotal stage where your contributions will have a direct impact on our journey. As we grow, so will your opportunities.