Customer Support Developer (Databases) at Airbyte, serving as the primary technical escalation point for database-related customer issues across CDC, replication, and warehouse/lake destinations. The role involves writing Java and Kotlin, contributing to open-source database connectors and the Java/Kotlin Bulk CDK, and reviewing community pull requests. Named technologies include Postgres, MySQL, MSSQL, Oracle, MongoDB, Snowflake, BigQuery, Redshift, S3, Databricks, and Iceberg.
We’re on a mission to make data available and actionable to everyone, everywhere. With 700+ connectors, our platform powers analytics and gives AI agents the business context they need to do real work. More than 25,000 companies, including 20% of the Fortune 500, rely on Airbyte to put their data to work.
We’re built on open source because we believe companies should have full control over their data. A community of 27K members helps shape what we build, and we’re backed by $181M from investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator.
Models keep getting better. What holds AI back is the data informing and shaping its decisions, and that's the layer we're building.
We’re just getting started. If you’re excited by big challenges, meaningful ownership, and the chance to help build what’s next, we’d love to meet you.
Are you the kind of developer who gets a rush from cracking a gnarly replication bug, an issue with CDC implementation, or a query that hangs with no obvious reason? Do you thrive at the intersection of writing code and helping customers succeed? As a Customer Support Developer (Databases) at Airbyte, you'll combine hands-on development skills with deep technical empathy to support our growing cloud, embedded, and open-source integration platform.
This isn't a traditional support role. You'll be writing Java and Kotlin, shipping contributions to our open-source database source and destination connectors, digging into query plans and transaction logs, and directly shaping how customers move mission-critical data between databases, warehouses, and lakes. You'll champion the customer voice alongside our engineering and product teams every day, getting your hands dirty in the code.
Customer Support & Technical Troubleshooting
Database Connector Development
Cross-Functional Collaboration & Enablement
Knowledge, Process Improvement, & AI
At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:
• Flexible PTO with a culture that encourages at least 25 days off annually
• 16 weeks fully paid parental leave for all parents
• Comprehensive medical, dental, and vision coverage for employees and dependents
• 401(k) retirement plan
• Professional development budget, conference sponsorship, and book reimbursement
• Commuter benefits and monthly internet reimbursement
• Breakfast and lunch in our San Francisco office
• A collaborative, in-person culture focused on learning, growth, and impact
If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!
We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.
Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.
Compensation: $99K - $115K
