Manager role leading a team of model governance professionals who ensure AI/ML models are trained and evaluated in a controlled, transparent, and compliant manner. Duties include overseeing model documentation such as Model Cards, owning the governance review prioritization queue, and partnering with engineering, data science, risk, compliance, and product teams. Mitek is headquartered in San Diego with operations in the UK, Spain, France, Mexico, and the Netherlands.
MitekĀ (NASDAQ: MITK)Ā is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us atĀ www.miteksystems.com.
We are Virtual 1st!Ā Whether you choose to work remotely from your home office or in-person from one of Mitekās offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process. Itās one of the ways we live our mission to āProtect Whatās Real.ā
At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.ā We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.
As Manager, Model Governance, you will lead a team responsible for ensuring AI/ML models are trained and evaluated in a controlled, transparent, and compliant manner. You will communicate with other teams to establish governance team priorities, oversee the quality and timeliness of governance activities, and develop team members. Partnering with engineering, data science, risk, compliance, and product teams, you will ensure we are properly evaluating our models, proceeding with reviews at a justifiable and predictable pace, and ensure that the information to understand risks and make good decisions is easily accessible to the appropriate owners.
What You will do (essential responsibilities)
Lead and develop a team of model governance professionals, including hiring, onboarding, coaching, performance reviews, and career development.
Set clear goals, assign work, balance workloads, and manage team capacity to meet governance milestones and business priorities.
Review team deliverables for accuracy, completeness, and consistency; provide technical guidance and resolve day-to-day delivery issues.
Build a collaborative, accountable team culture that encourages sound judgment, continuous learning, and timely escalation of concerns.
Oversee model governance documentation, ensuring model owners, purpose, and measurements remain accurate and current.
Oversee standardized model documentation, including Model Cards, intended use, assumptions, limitations, known risks, explainability, and model evaluation metrics.
Maintain a high-visibility process so that your team and other groups (management, engineering) can know the current state of model governance review at any time.
Establish team metrics for completeness, review timeliness, documentation quality, and issue resolution; report progress, risks, and resource needs to leadership.
Own the prioritization queue for model governance review, taking input from stakeholders on deadlines, from the team on time requirements, and communicate high-confidence deadline impacts when priorities are changed.
Understand and communicate weaknesses in testing approaches when they are identified in model review, so that people elsewhere in the business are aware when metrics have low or high confidence.
Ensure model data lineage and training, validation, and monitoring dataset records are maintained.
Partner with model owners and observability team to define monitoring responsibilities, review triggers, and escalation paths; ensure model, data, or scope changes receive appropriate governance review.
Track overdue reviews; escalate material risks, exceptions, and unresolved issues to the Director and relevant risk or compliance owners.
Coordinate governance priorities and dependencies with engineering, data science, risk, compliance, and product teams; represent the team externally, including to other managers.
Oversee model review preparation, ensuring evidence is accessible and documentation is clear for technical and non-technical audiences.
Improve governance workflows, templates, tools, and automation within established policies, and recommend broader changes to the Director. When changes from other teams are required, write those requests and be prepared to defend their value.
What You Need (Skills required)
Who You Are (Soft Skills & Attributes)
What Would Be Nice (Preferred Skills)
We take pride in enabling career growth in an environment of innovation and teamwork.Ā Our commitment to all Mitekians is to do meaningful work that matters.Ā Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.Ā We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.Ā
Benefit offerings āĀ may vary based on geographic location
Wellness: Universal, supplemental, and private healthcare plan choices based on country specificsĀ
Financial future: retirement/pension plan contributions, MTK stock plan participation Ā
Income protection: life eventĀ & disability coverageĀ
Paid time off: generous annual leave, company holidays, volunteer time offĀ
