• Embed security by design across infrastructure. Define requirements, review configurations, drive remediation, and support audits and CSV/CSA compliance under the IT QMS.

Data Warehousing, Master Data Management & AI Enablement

• Own the architecture, engineering, and operation of the enterprise data warehouse and supporting platforms. Build secure data pipelines for BI, analytics, and AI.

• Lead MDM and data management practices.

• Build and support governed AI capabilities, including MCP servers and integrations that connect approved AI tools to enterprise systems.

Operations, Support & Project Technical Leadership

• Serve as the senior technical SME and escalation point for IT operations. Resolve complex issues and drive problem management with the service desk MSP and Client Services team.

• Provide hands-on architecture and technical leadership for IT projects and business system implementations. Oversee design, integrations, security, testing, migration, cutover, stabilization, and operational handoff.

• Provide technical direction to the Infrastructure teams and, as the team grows, manage and develop direct reports.

Vendor Management & Delivery

• Direct MSPs, cloud vendors, and implementation partners.

• Define requirements and SOWs, enforce SLAs, scale external capacity, and support technical budgets.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 10+ years of hands-on infrastructure, cloud, security operations, and architecture experience. Expertise in Microsoft 365, Okta, Azure, networking, and zero trust is required, along with regulated-industry experience. Zscaler experience is preferred.

• Proven hands-on DevOps experience with production-grade infrastructure as code, CI/CD, and automation. Experience with Terraform, GitHub, Docker, Kubernetes/AKS, PowerShell, and Python is preferred.

• Hands-on experience with cloud data warehousing, master data management, governed AI, and MCP integrations. Experience with BCP/DR, CSV/CSA, GxP environments, MSP oversight, and enterprise implementations is also required.

• Hands-on technical leader who can plan, architect, build, operate, and respond to incidents. Communicates effectively with technical and business audiences and delivers in a lean environment.

Work Environment:

• Remote-based

• Dynamic, interactive, fast-paced, and entrepreneurial environment

• Domestic travel is required (approximately 10%)

Salary range for posting

$200,000

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$240,000 USD

Compensation is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Equity and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, dental, vision, 401k, and other benefits, including unlimited paid time off and parental leave.