Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

What You'll Do:

• Build small to medium-sized infrastructure components using Terraform and AWS.
• Maintain and debug CI/CD workflows (GitHub Actions, ArgoCD) to ensure reliable build-and-deploy cycles.
• Learn to troubleshoot and resolve issues in containerized environments, including Kubernetes pods and EKS networking bottlenecks.
• Use AI code assistants (e.g. GitHub Copilot, Claude) to accelerate onboarding and complete well-defined automation tasks. 
• Validate AI-generated code for correctness and style according to team standards.
• Participate in the on-call rotation and assist in responding to system alerts.
• Use logging and observability tools to find relevant information during troubleshooting.
• Take responsibility for testing and documenting your code, ensuring bugs are fixed across dev, staging, and production environments.
• Actively participate in team ceremonies, including sprint planning and daily standups.
• Communicate the status of ongoing projects and clearly describe implementation details to the broader team.
• Partner with senior engineers to understand how your work impacts customers and helps the business scale.

Who You Are:

Recruiting Fraud Notice: 

We’re aware of fraudulent recruiters posing as TrueAccord or TrueML and contacting job seekers. To protect yourself, here’s how our real hiring process works:

1. Official channels only. Our recruiters email only from @trueaccord.com [If you’ve received an InMail, you should verify the recruiter’s @ email]