Nox Group of Companies is seeking an IT Coordinator to join our growing team in Phoenix, Arizona!

This position coordinates assets and requests for the IT department. This relates to all technology, including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. The role also implements internal systems and assists IT team members with requests. This position will help Nox Group and its companies grow.

Responsibilities

• Entering devices into the system
• Audit device list for accuracy
• QA device setups
• Ensure IT Requests are moving and the device pickup pile is accurate
• Monitor Shipping for devices
• Ensuring Backlog of devices are accurate
• User Setup
• Separations
• Monitor the ticketing system for stale tickets
• System documentation of maintenance and upgrades.
• Communicate with users as required: keep them informed of incident progress.
• Document maintenance for all computer systems and network infrastructure.
• Review documentation and ensure it meets enterprise standards.
• Review inventory for out-of-date/spec devices

Qualifications

• Detail oriented
• Ability to work in a team and communicate effectively.
• Business awareness: specific knowledge of the users and how IT relates to their department strategy and goals.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: the ability to match resources to technical issues appropriately.
• Provide service awareness of all organizations' critical IT services for which support is provided.
• Self-motivated with the ability to work in a fast-moving environment.
• Office 365

Education/Certifications

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc.
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

#NXCLIND1

It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.