Technical Field Specialist
TSMG · New York, NY
Extracted from the posting
In-field coordinator who runs client pilot programs, collects data hands-on, and guides less technical field operators. Duties include writing pilot charters, configuring devices, in-field triage and bug tracking, and reporting pilot results. Works with Operations Lead, QC, MIS, and client program managers; requires mobile QA or support experience and fieldwork on foot.
Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers.
This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company.
Preparation Responsibilities:
In-Field Responsibilities:
Post-Operations Responsibilities:
Key requirements:
Compensation: USD 22 – 23 per hour wage
