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Senior IT Support Engineer, Corporate

Everlywell · Austin, TX

Extracted from the posting

Base
Not stated
Remote
Hybrid; in-office support at Austin HQ; occasional US travel
Stack
macOS, Google Workspace, Zoom, Jamf

Senior IT Support Engineer role leading in-office IT support at Everlywell's Austin HQ, primarily for the executive team. Work covers macOS devices, AV and Zoom Rooms, Google Workspace, Jamf, Okta, and Zoom, plus onboarding/offboarding and ticket triage. Role is hybrid and includes occasional US travel; the company operates under HIPAA.

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.



Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.


We’re looking for a polished, service-minded IT Systems Engineer to lead in-office support at our Austin HQ while delivering high-touch, high-reliability support for our executive team.



You’ll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you’ll be the local face of IT—proactive, calm under pressure, and committed to operational excellence.



This hybrid role blends hands-on technical systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments. We’re a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential. This role may require occasional travel within the US.

What You'll Do:

    What We're Looking For:

      Bonus Points For:

        Why You'll Love Working Here:

          If you’re someone who thrives in both high-stakes environments and everyday tech troubleshooting—who can support a C-suite one moment and automate a workflow the next—we’d love to meet you.


          Security Notice

          : Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at

          https://www.everlywell.com/careers/

          .

          Technologies

          macOSGoogle WorkspaceZoomJamfSlackOktaJiraConfluenceAWSPythonBashAppleScript
          Everlywell
          Everlywell

          Job details

          TypeFull-time
          Work ModeHybrid
          LevelSenior
          Location🇺🇸Austin, TX
          PostedNov 06, 2026
          Apply Now