Senior AI Engineer, Agentic Platform

We are looking for a product-minded AI engineer to turn what our customers are trying to decide into agents they actually rely on. AskWaive, our in-product assistant, is already live; the work now is quality, coverage, and an experience that wows.

This is not a role for a prompt author or a demo builder. We want an owner: someone who takes a customer need—already expressed through our serving layers and semantic layer—and turns it into an endpoint, a tool, and an experience that makes the customer measurably better at their job. Agent engineering, deployment, and testing are all part of delivery, not a handoff.

Our core data platform is owned by the team that built it. You'll build on top of it—and where data or infrastructure is holding an agent back, you'll have the standing to propose the change and drive it.

What You'll Do

Who You Are

What You"ll Bring

WHAT YOU SHOULD KNOW ABOUT US

• Laid back but focused:   We offer a flexible, collaborative work environment and a passion for developing innovative, best-in-class solutions that directly contribute to the success of our customers.
• Impact-driven:   We care deeply and deliver services and solutions that make a real difference in the lives of our clients and their businesses.
• Trust & Inclusion:   We openly accept others as they are and build strong partnerships based on trust and mutual respect.

RELAX, WE'VE GOT YOU COVERED

• Competitive company pension scheme with employer match.
• Generous holiday allowance / flexible time off plus UK bank holidays.
• Enhanced maternity, paternity, and parental leave policies.
• Ongoing learning resources.
• Comprehensive Employee Assistance Programme (EAP) providing free 24/7 mental health, legal, and financial guidance.

EQUAL OPPORTUNITY

WorkWave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees in accordance with the Equality Act 2010. 

Don't meet every single requirement? Studies show that women and underrepresented groups are less likely to apply for jobs unless they meet every qualification. If you feel you could make a great impact in this role, we encourage you to apply anyway!