Senior AI Builder role designing, building, and shipping agentic features that handle real patient conversations end to end. The builder owns evaluation harnesses and test cases, participates in on-call for owned surfaces, and contributes shared agent patterns and evaluation tooling. Work is done primarily in the CLI with AI-native tools.

ABOUT ARTERA

Our Mission:

Make healthcare #1 in customer service.

What We Deliver:

Artera

is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more.

Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!

Our award-winning culture:

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc.

5000 Fastest Growing Private Companies

(2020, 2021, 2022, 2023, 2024);

Deloitte Technology Fast 500

(2021, 2022, 2023, 2024, 2025);

Built In Best Companies to Work For

(2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.

Artera is hiring a Senior AI Builder to build the agentic systems that deliver exceptional
patient experiences for our customers — scheduling, referral coordination, medication
refills, billing, payment estimation and more.
You'll be a fully contributing builder inside a customer-facing squad bringing AI-native
fluency in delivering end-to-end on your customers’ needs — owning initiatives from
customer discovery through production operation, onboarding new customers onto what
you build, and shipping enhancements that keep pace with the technical possibilities for
a named subset of our provider customers. Your creativity should be boundless, your

desire to deliver world class solutions unmatched, and your initiative and accountability
to those outcomes as a new bar for our customers they themselves aspire to.
At this level, you'll own customer outcomes independently , bringing the curiosity of a
product manager, the discipline of a project manager, and the agentic fluency of an
engineer to your work. You'll develop real subject-matter expertise and long term
relationships with senior healthcare executives, and internally teach and support newer
builders and experiment and advocate for novel agentic techniques that make every
Artera customer even more successful.

Responsibilities

Requirements

Bonus

This role supports a federal-facing product and is considered essential to secure operations. Candidates must meet eligibility for a government background check and comply with organizational security policies and federal data protection standards. The position includes responsibilities related to secure access, incident response, and operational continuity. Ongoing training and adherence to compliance requirements will be required.

OUR APPROACH TO WORK LOCATION

At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.

That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:

Santa Barbara, CA (Our HQ)
Seattle, WA
Kansas City, KS/MO

Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.

Focusing on offices and hiring in a few locations, rather than spreading thin across many cities, lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.

WORKING AT ARTERA

Company benefits

- Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!

Career development

- Manager development resources, employee development funds

Generous time off

- Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs)

- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.

Affirmative Action Plan: To review our company’s Affirmative Action Notice, please click here to view our Affirmative Action Notice.
Know Your Rights: To view your rights as an applicant under federal equal employment opportunity laws, please view the official EEOC poster: Know Your Rights: Workplace Discrimination is Illegal.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our

SECURITY REQUIREMENTS

All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.

Compensation: USD 162,000 – 220,000 per year salary