Extracted from the posting
TL;DR
Production Test Engineer responsible for debugging failing robots on the Watertown factory line and running the end-of-line factory acceptance test. Covers actuators, harnesses, CAN/EtherCAT communications, sensors, and compute, and writes Python test automation with results logged to ION. About 60% of the week is spent on the production floor.
The full posting
About Tutor
We believe robots are the biggest lever we have to making the physical world a better, more affordable place. But robots are a rounding error in our society: nearly nine out of ten American factories and warehouses don’t even have a single robot, and robots have yet to make their way into our homes or places of business.
Tutor Intelligence is changing that.
Tutor is a robotics research and deployment company, building generally capable robot hardware and artificial intelligence to enable robots to go where no robots have gone before. Our robots range from a semi-humanoid with frontier dexterity approaching the human form to workhorses that do back-breaking work, moving boxes, pallets, and bulk goods for businesses from family-owned manufacturers to some of the largest brands in the world. Tutor robots are manufactured at scale and operate as a network, combining the whole fleet’s learned experience to train ever more capable robot artificial intelligence.
Founded at MIT and headquartered in Watertown, MA, our team is full stack: we design and manufacture robot hardware, train our own models, work directly with the smallest and largest end-customers, and maintain our fleet across the United States. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.
Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.
The Role
What You'll Debug
- Actuators and motor drives: joint motors, servo drives, encoders, homing faults
- Harnesses and power: intermittent connectors, harness faults, power distribution, battery and BMS
- Communications and controllers: CAN and EtherCAT dropouts, embedded controllers, firmware and configuration mismatches
- Sensors and compute: cameras, calibration, Linux/ROS compute, provisioning
What You'll Own
- Robot debug: take failing robots and subassemblies to a verified root cause
- First line of defense: resolve floor issues fast, and escalate design problems with clear data
- Bench tests: design subassembly fixtures and hardware-in-the-loop rigs
- Factory acceptance test: build the end-of-line test every robot passes before it ships
- Test automation: write Python test sequences, with results logged to ION by serial number
- Closing the loop: turn recurring failures, field returns and MRB findings into new tests and process fixes
Who You'll Work With
- Our production technicians and production supervisor, every day on the line
- The Production Engineering lead you report to
- Hardware and firmware engineers, who take your escalations
- Quality and RMA, who bring you field returns
Your First Year
- Bench tests are live for the robot's critical subassemblies before the 2027 ramp
- Every robot passes an automated FAT, with results traced to its serial number
- Most floor issues are resolved within Production Engineering, without an Engineering escalation
- Recurring failures trend down month over month
What You Bring
Backgrounds That Fit Well
You'll Thrive Here If
Nice to Have
Why Tutor?
Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.
Our team is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.
Compensation: USD 120,000 – 190,000 per year salary