Head of Security & Network Operations
PDI Technologies · Remote US; Alpharetta, GA
Extracted from the posting
Senior leader role to run PDI's SOC and NOC as one converged 24/7 security and network operation for 12,000+ customers. The role owns the operating model, budget, delivery economics, and major-incident leadership, with oversight of managed firewall, switch, SD-WAN, and wireless services.
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Most companies run security operations and network operations as separate worlds, with separate teams, separate tools, and separate escalations. At PDI, we're bringing them together.
Our Security & Network Solutions business protects and connects 12,000+ customers across convenience retail, fuel, quick-service restaurants, and automotive. The store networks that keep payments and fuel pumps running are the same networks attackers target. In the first five minutes, a network outage and a security incident often look the same, and our customers expect one team to own both.
We're looking for a senior leader to run our SOC and NOC as one operation: more than 150 people across onshore and offshore teams, delivering 24/7 monitoring, response, and uptime. You'll own how the service is delivered, what it costs, and how it scales, and as part of the SaNS leadership team, you'll help shape where the business goes next.
Why this role stands out
What you'll own
What success looks like
What you bring
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
