Extracted from the posting
TL;DR
Customer Solutions Architect in the Customer Success org, serving as the technical face to customers and their advocate in Product and Engineering. Work includes platform configuration design, customer training, technical business reviews, and owning escalations to resolution. Requires 6–10 years in customer-facing technical roles; domain experience in customs and trade is preferred.
The full posting
KlearNow.AI is redefining trade compliance and customs brokerage through intelligent automation. Our platform digitizes and accelerates the import/export lifecycle for customs brokers, freight forwarders, and importers. We sit at the intersection of AI,
logistics
, and regulatory compliance, and
we're
growing fast.
Role Summary
Core Responsibilities
Required and Preferred Qualification
KlearNow operates in a dynamic regulatory environment; IEEPA tariff changes, duty rate volatility, and evolving customs modernization initiatives mean our customers are under constant pressure. The best CSMs here don't just support a software product; they help customers navigate the intersection of technology and trade policy. If that sounds like the kind of work that gets you out of bed in the morning, we want to talk.
Compensation: USD 125,000 – 150,000 per year salary
Company stack
This posting doesn’t list technologies. These are the ones KlearNow.ai uses across its other roles.