Associate Technical Support Specialist (Part-Time)
Concurrency · Brookfield, WI
Extracted from the posting
Part-time Associate Technical Support Specialist on Concurrency's Internal IT Team, providing tier 1-3 support to all staff. Duties include user account creation, equipment setup and shipping, documentation, and assisting with corporate IT projects. Stack includes Microsoft 365, Active Directory, and Azure services such as Azure AD, Virtual Machines, and Resource Groups.
Who We Are
At Concurrency, we embody innovation. We're not just tech consultants; we are forward thinkers with a purpose. Our team thrives on disrupting the norm, constantly seeking the next challenge and pushing boundaries to redefine what's achievable. Recognized as a Microsoft Gold Partner and recipient of multiple Partner of the Year awards, Concurrency is synonymous with excellence. If you're fueled by the desire to transform technology into real-world solutions, join us and unleash your potential as a change catalyst.
Who We’re Looking For
We’re excited to add an Associate Technical Support Specialist to our Internal IT Team. In this role you will provide tiers I, II and III support for all levels in the organization. You’ll work closely with leadership to improve processes and make recommendations for the team to better maintain, upgrade, automate and manage the internal IT environment.
At Concurrency, we believe in living out our core values every day. These principles guide our actions, decisions, and interactions:
- Be Yourself: Be the best version of your whole self. Your authenticity matters.
- Be Bold: Bravely and respectfully take risks and challenge the norm.
- Have a Growth Mindset: Be open to learning and apply your expertise.
- Be the Difference: Ensure that every interaction with your colleagues, clients and community improves their lives. Pay it forward.
- Assume Positive Intent: Lead with giving the benefit of the doubt.
What You'll Do
What You'll Need
What Will Set You Apart
Concurrency is committed to revolutionizing consulting by embracing diverse perspectives, fostering collaboration, and promoting resilience. Our workplace is both innovation-driven and enjoyable. We provide flexible work schedules, competitive compensation, and comprehensive benefits for our employees and their families. Additionally, all team members have access to recognition programs, comprehensive training opportunities to thrive both professionally and personally.
