Associate Site Reliability Engineer

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.  FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

FreedomPay is seeking an Associate Site Reliability Engineer to help maintain the availability, performance, and reliability of our rapidly growing global payment platform. This full-time salaried position is an excellent opportunity for an early-career engineer who is passionate about automation, observability, and the practical application of AI in technology operations.

The ideal candidate is curious, eager to learn, and excited about using AI-powered tools to solve problems more efficiently. You will work alongside experienced Site Reliability Engineers, Infrastructure Engineers, and Software Engineers to monitor system health, investigate incidents, automate operational tasks, and help build the next generation of intelligent operational workflows.

About the Role

• Enjoys solving technical problems and learning new technologies.
• Seeks opportunities to automate repetitive work.
• Has experience using AI tools to improve productivity and troubleshooting.
• Is excited about building a career in Site Reliability Engineering, Platform Engineering, or Cloud Operations.

Primary Responsibilities:

AI Enablement & Automation

Required Background and Experience

Required Technical Skills

Preferred Technical Skills and Experience

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.