Analyst, Product Support
Jobgether · US
Extracted from the posting
Serves as liaison between clients and internal teams for software implementation, configuration, training, and defect triage at a real estate technology company. Tasks include testing internal applications, writing specifications, and maintaining user guides and release notes. Working knowledge of Microsoft SQL Server, browsers, and Microsoft Office is required.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst, Product Support based in the United States.
In this role, you will act as a key liaison between clients and internal teams, supporting the implementation, configuration, and delivery of software solutions. You will help ensure applications operate effectively in client production environments while contributing to product testing, troubleshooting, and issue resolution. Working closely with clients and colleagues, you will provide technical guidance, training, and demonstrations to facilitate successful software adoption. You will also analyze requirements, validate reported defects, and contribute to product improvements through clear documentation and specifications. This opportunity is ideal for an early-career professional looking to develop technical expertise while gaining exposure to client-facing projects and the real estate technology industry. The position offers a remote working environment with occasional national travel.
Accountabilities:
How Jobgether works:
We use an
AI-powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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